Punchh Platform Scheduled Minor Release - No Downtime

Scheduled Maintenance Report for Punchh AU

Completed

Minor release completed with minimal interruption in services.

Posted Nov 19, 2025 - 06:05 PST

Scheduled

We're rolling out a release to improve your experience by addressing ongoing issues and fixing bugs affecting some customers. This release is a part of our ongoing commitment to providing you with the best possible service. For detailed information on the release, please refer to the https://support.punchh.com/s/article/Punchh-Platform-Release-Notes-18-November-2025-Deployment

Scheduled Release Details:

Date: 18th November
Time: 10:00 PST
Expected Duration: 1 hour.
Customer Impact:

Rest assured, our platform will remain fully operational, and you should not experience any interruptions in services.

If you have any questions or require further assistance, please do not hesitate to contact our support team.

Thank you for your continued trust in our services.

Posted Nov 17, 2025 - 06:01 PST

This scheduled maintenance affected: Web Components (Punchh API, Authentication API, POS API, Webhook API, POS DataSink API, Punchh POS Control Center), Background Processes (Campaigns, Data Exports, Events Webhooks, Segments, Internal Data Sync, Data Pipelines), and Partners (AWS, Cloudflare, Databricks, Cloudinary, Tableau, Sendgrid, Mandrill, Twilio).