Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 01, 2025 - 07:30 PDT
Scheduled
We are writing to inform you about scheduled maintenance as part of our ongoing efforts to upgrade platform versions and enhance the security and reliability of our services.
What to Expect:
During this maintenance window, our platform will undergo essential upgrades, including security patches, performance improvements, and new features designed for better management of cloud infrastructure and system scalability.
Customer Impact: • Inability to access the platform. • Disruption in service functionalities. • Potential delays in data processing and reporting.
We appreciate your cooperation and understanding as we continue to enhance our services. If you have any questions or concerns, please do not hesitate to reach out to our technical support team.
Posted Apr 28, 2025 - 00:02 PDT
This scheduled maintenance affected: Web Components (Punchh API, Authentication API, POS API, Webhook API, POS DataSink API, Punchh POS Control Center) and Background Processes (Campaigns, Data Exports, Events Webhooks, Segments, Internal Data Sync, Data Pipelines).