Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 02, 2025 - 09:00 PDT
Scheduled
As part of our commitment to continuous improvement, we will be performing scheduled maintenance to upgrade core components of our platform infrastructure. This upgrade includes important security patches, performance enhancements, and feature improvements to support greater scalability and more efficient cloud infrastructure management.
Customer Impact: We anticipate minimal to no disruption to services during this maintenance window. All systems will remain operational, and our team will be actively monitoring the process to ensure stability throughout.
We appreciate your understanding and continued partnership as we invest in making our platform more secure, resilient, and scalable. Should you have any questions or need assistance, please contact our technical support team.
Posted Jun 30, 2025 - 15:07 PDT
This scheduled maintenance affected: Web Components (Punchh API, Authentication API, POS API, Webhook API, POS DataSink API, Punchh POS Control Center), Background Processes (Campaigns, Data Exports, Events Webhooks, Segments, Internal Data Sync, Data Pipelines), and Partners (AWS, Cloudflare, Databricks, Cloudinary, Tableau, Sendgrid, Mandrill, Twilio).